VA Northern California Health Care System offers a variety of health services to meet the needs of our nation's Veterans. For additional contact information you may also view our phone directory or A to Z List of Services.
Registered nurses are available to provide enrolled veterans with free, confidential to health questions 24 hours a day, 7 days a week through VETSConnect, our toll-free telephone care program, at
Make, cancel or change an appointment by calling VETSConnect
at 1-800-382-VETS (1-800-382-8387) toll-free, 8:00 a.m. to 4:00 p.m., Monday through Friday, excluding federal holidays.
Connect at 1-800-382-VETS (1-800-382-8387) toll-free, 8:00 a.m. - 4:00 p.m., Monday through Friday, excluding federal holidays.
For billing questions or concerns call the VA Health Revenue Center toll-free at 1-866-347-2353, 5:00 a.m. to 5:00 p.m. (Pacific Time), Monday through Friday, excluding federal holidays.
For questions regarding compensation and pension, please call the Compensation and Pension Office at the VA Mare Island Outpatient Clinic at (707) 562-8260.
If you have a question, concern, complaint or compliment please contact one of our patient advocates for assistance.
If you need to get information from your medical records, please contact our Release of Information Office.
VA has established the Inquiry Routing and Information System (IRIS) where you can find answers to frequently-asked questions, ask a question, or submit a suggestion, compliment or complaint.
All media inquiries should be referred to our Public Affairs Officer at (916) 843-9247 or after hours (916) 843-7000 and request on-call Public Affairs Officer. You may also send an e-mail to Robin.Jackson2@va.gov.
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