VA Northern California Health Care System
News from the Department of Veterans Affairs
VA and GAO Agree: Appeals Reform Needed (3/23/2017)
WASHINGTON - In response to a report released by the Government Accountability Office's (GAO) report, 'VA Disability Benefits: Additional Planning Would Enhance Efforts to Improve the Timeliness of Appeals Decisions,' the U.S. Department of Veterans Affairs (VA) released the following statement:
WASHINGTON - Nearly 400 injured Veterans and active-duty military members will join volunteers and leading medical and rehabilitative professionals from across the nation for the 31st National Disabled Veterans Winter Sports Clinic, scheduled March 26-31 in Snowmass Village (near Aspen), Colorado.
VA fixes Veterans Crisis Line (3/21/2017)
WASHINGTON - In response to the recently released VA Office of Inspector General (OIG) report that reviewed processes from June 6 through Dec. 15, 2016, of the Veterans Crisis Line (VCL), the Department of Veterans Affairs released the following statement: The Department of Veterans Affairs is proud to announce that the challenges with the Veterans Crisis Line have been resolved. Prior to the opening of our new Atlanta call center, our call rollover rate often exceeded 30 percent. Our current call rollover rate is less than 1 percent, with over 99 percent of all calls being answered by the VCL.