United States Department of Veterans Affairs
United States Department of Veterans Affairs

VA Northern California Health Care System

Pharmacy

Prescription Refills

We offer several fast, easy and convenient ways for patients to refill their presciptions-

Automated Telephone Refill System

1-866-600-VARX (1-866-600-8279) Toll-Free

Order refills or check on the status of your prescriptions by calling our automated telephone refill system.
  • Have your full 9-digit Social Security Number
  • Have the prescription number(s) from your most recent prescription bottle or package
  • Be sure we have your correct address and phone number
  • Have a pen and paper ready to write down information
Available 7:30 am to 4:00 pm, Monday through Friday, excluding federal holidays.

MyHealtheVet

Refill your prescription online at MyHealtheVet or at one of our Patient Education Kiosks located in each of our facilities. Be sure to have your prescription number(s) from your most recent prescription bottle or package.

Pharmacy Advice

1-866-600-VARX (1-866-600-8279) Toll-Free

If you have questions about your prescription medications, please call our pharmacy advice line. A pharmacy staff member can answer your questions and provide advice about your medications, possible side effects and drug interactions.

Available 7:30 am to 4:00 pm, Monday through Friday, excluding federal holidays.

Important Reminders

  • Prescription refills may take up to two weeks to arrive. Prevent delays in receiving your medication by ordering your refills in advance.
  • If you order your refill on the same day you receive your prescription, please check the date on the prescription bottle or package. Note: refills can only be accepted AFTER the fill date.
  • If you are unable to use one of our automated refill systems, please mail your refill slips to your local VA Pharmacy. Be sure to mail your refill slips at least two weeks in advance.
  • All veterans are encouraged to refill their prescriptions by phone or Internet. Because of our patient workload, prescriptions cannot be refilled at our pharmacy windows.

Drug Information

Please visit MyHealtheVet for information about any prescription you may be taking.


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