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VA Northern California Health Care System

 

Visitor Information

We hope you enjoy your visit or stay at our health care facilities.
Our staff and volunteers are happy to assist you with directions
or providing information you may need.

Lost and Found

If you lost any personal items during your visit or stay, contact our Lost and Found Office at the Sacramento VA Medical Center at
(916) 843-5401 or the VA Martinez campus at (925) 372-2345.

Security

Our facilities are staffed by VA Police or contract security guards. Officers provide 24-hour patrols of our facilities and parking lots.
For general police assistance, please call (916) 843-5401 or
(925) 372-2345. Report all suspicious or criminal activity, vehicle accidents, and personal property losses to the VA Police as soon
as possible.

VA facilities are either located on, or considered to be on, federal property and therefore all persons and bags are subject to search.
In addition, no weapons, alcohol, or illegal drugs are permitted.

Waiting Areas

For your convenience and safety, we have special waiting areas throughout our facilities. Please do not gather in the hallways or at the nurses' stations.

If you are visiting an inpatient at the Sacramento VA Medical Center or the Martinez Center for Rehabilitation and Extended Care, please check in and provide the patient's name to our nursing staff or volunteers.

If you accompany a patient to an outpatient visit, please ensure that you stay with him or her throughout their visit. If you need to leave the waiting area, please let a volunteer or one of our staff know. This helps ensure patient safety and will assist us in case we need to contact you.