VA Northern California Health Care System
Contact the VA Northern California Health Care System
VA Northern California Health Care System offers a variety of health services to meet the needs of our nation's Veterans. For additional contact information you may also view our phone directory or A to Z List of Services. For Telecommunications Device for the Deaf (TDD) services, Dial 711.
Registered nurses are available to provide enrolled veterans with free, confidential to health questions 24 hours a day, 7 days a week through the Call Center, toll-free at 1-800-382-VETS (1-800-382-8387).
Make, cancel or change an appointment by calling the Call Center
at 1-800-382-VETS (1-800-382-8387) toll-free, 8:00 a.m. to 4:00 p.m., Monday through Friday, excluding federal holidays.
Benefits and Eligibility
Connect at 1-800-382-VETS (1-800-382-8387) toll-free, 8:00 a.m. - 4:00 p.m., Monday through Friday, excluding federal holidays.
For billing questions or concerns call the VA Health Revenue Center toll-free at 1-866-347-2353, 5:00 a.m. to 5:00 p.m. (Pacific Time), Monday through Friday, excluding federal holidays.
Compensation and Pension
For questions regarding compensation and pension, please call the Compensation and Pension Office at the VA Mare Island Outpatient Clinic at (707) 562-8260.
If you have a question, concern, complaint or compliment please contact one of our patient advocates for assistance.
Release of Information
If you need to get information from your medical records, please contact our Release of Information Office.
Inquiry Routing and Information System
VA has established an inquiry routing and information system which provides answers to frequently-asked questions. You may also use this system to submit a comment, question, or concern. (Please note that this is a national program and not operated by VA Northern California Health Care System.)
All media inquiries should be referred to our Public Affairs Officer at (916) 843-9247 or after hours (916) 843-7000 and request on-call Public Affairs Officer. You may also send an e-mail to Tara.Ricks@va.gov.
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