Pharmacy - VA Northern California Health Care System
Attention A T users. To access the menus on this page please perform the following steps. 1. Please switch auto forms mode to off. 2. Hit enter to expand a main menu option (Health, Benefits, etc). 3. To enter and activate the submenu links, hit the down arrow. You will now be able to tab or arrow up or down through the submenu options to access/activate the submenu links.

VA Northern California Health Care System

Menu
Menu
Veterans Crisis Line Badge
My HealtheVet badge
EBenefits Badge
 

Pharmacy

icon pill bottle
Prescription Refills

We offer several fast, easy and convenient ways for patients to refill their presciptions-

Automated Telephone Refill System

1-866-600-VARX (1-866-600-8279) Toll-Free

Order refills or check on the status of your prescriptions by calling our automated telephone refill system.

  • Have your full 9-digit Social Security Number
  • Have the prescription number(s) from your most recent prescription bottle or package
  • Be sure we have your correct address and phone number
  • Have a pen and paper ready to write down information

Available 7:30 am to 4:00 pm, Monday through Friday, excluding federal holidays. 

MyHealtheVet

Refill your prescription online at MyHealtheVet or at one of our Patient Education Kiosks located in each of our facilities. Be sure to have your prescription number(s) from your most recent prescription bottle or package.

Pharmacy Advice

1-866-600-VARX (1-866-600-8279) Toll-Free

If you have questions about your prescription medications, please call our pharmacy advice line. A pharmacy staff member can answer your questions and provide advice about your medications, possible side effects and drug interactions.

Available 7:30 am to 4:00 pm, Monday through Friday, excluding federal holidays. 

Important Reminders

  • Prescription refills may take up to two weeks to arrive. Prevent delays in receiving your medication by ordering your refills in advance.
  • If you order your refill on the same day you receive your prescription, please check the date on the prescription bottle or package. Note: refills can only be accepted AFTER the fill date.
  • If you are unable to use one of our automated refill systems, please mail your refill slips to your local VA Pharmacy. Be sure to mail your refill slips at least two weeks in advance.
  • All veterans are encouraged to refill their prescriptions by phone or Internet. Because of our patient workload, prescriptions cannot be refilled at our pharmacy windows.

Drug Information

Please visit MyHealtheVet for information about any prescription you may be taking.

PGY1 Pharmacy Residency Program

VA Northern California Health Care System Pharmacy Service is committed to providing exceptional post-graduate training opportunities to interested graduates of accredited pharmacy programs. For more information on opportunities available please visit our VANCHCS Pharmacy Residency Program website.

Excluded Benefits

The products listed below are no longer covered by CHAMPVA. Please contact your health care provider to determine other treatment options. These lists should not be considered all-inclusive and may change at any time.

Effective September 1, 2015: Compound prescriptions containing any of the following ingredients are no longer a covered benefit.
Excluded Compound Ingredients
  • Baclofen Powder
  • Bupivacaine HCL Powder
  • Cyclobenzaprine HCL Powder
  • Diclofenac Sodium Powder
  • Ethoxy Diglycol Liquid
  • Flurbiprofen Powder
  • Fluticasone Propionate Powder
  • Gabapentin Powder
  • Ketamine HCL Powder
  • Ketoprofen Micronized Powder
  • Levocetrizine Dihydrocloride Powder
  • Lipoderm Base
  • Lipo-Max Cream
  • Lipopen Plus Cream
  • Lipopen Ultra Cream Base
  • Meloxicam Powder
  • Mometasone Furoate Powder
  • Nabumetone Micronized Powder
  • Pracasil TM-Plus Gel
  • Prilocaine HCL Powder
  • Resveratrol Powder
  • Spira-Wash Gel
  • Tramadol HCL Powder
  • Versapro Cream Base
  • Versatile Cream Base
Effective October 1, 2015: The following medications are no longer a covered benefit.
Excluded Medications
  • Cytra-2 (Citric Acid/Sodium Citrate)
  • Ascorbic Acid
  • Calcium Ascorbate
  • Citric Acid
  • Folbic
  • Folgard
  • Hemocyte-F
  • ICAR-C Plus SR
  • Iron
  • Midrin
  • Multigen Plus
  • Potassium Bicarbonate
  • Pyridoxine
  • Virt-Vite Forte
  • Vitamin C
  • Zinc

Right to Reconsideration

You and/or your provider have the right to request reconsideration. A written statement explaining your disagreement must be received within one year from the date of this notification. Please attach any pertinent documentation to support your claim, include a copy of this notification with your request

VHA Office of Community Care 
ATTN: Appeals
PO Box 460948
Denver, CO 80246

If you have any immediate questions or concerns, please contact our Customer Service Center:
800-733-8387, Monday–Friday
8:05 a.m.–7:30 p.m., Eastern Standard Time

A written statement explaining your disagreement must be received within one year from the date of this notification

Include:

  • Any pertinent documentation to support your claim
  • A copy of this notification with your request

Contact Info

Location

  • Sacramento VAMC
    Martinez OPC

Contact Number(s)

  • 866-600-8279

Hours of Operation

  • Monday - Friday
    8:00am - 4:30pm