VA Northern California Health Care System

Primary Care Services

Your VA primary care provider and PACT team

At VA, we take a team approach to health care—with you at the center. Research shows this kind of approach leads to better quality care, more satisfied patients, and fewer hospital visits. Find out who will care for you when you become part of the VA health care program.

Who will provide care for me at VA?

After you sign up for VA health care and choose your main VA location, we’ll assign you to a health care team called a Patient Aligned Care Team (or PACT). Your team will be made up of you, those who support you (like your family members and caregivers), and your health care providers.

Your team will include a:

• Primary care provider (your main doctor, nurse practitioner, or physician’s assistant)
• Clinical pharmacist (a pharmacist who works with you and your primary care provider to make sure you’re taking the medicines that are right for you and your overall health)
• Registered nurse (RN) care manager (a nurse who makes sure your care is coordinated across all providers and services, and meets your health goals and your plan for care)
• Licensed practical nurse (LPN) or medical assistant and clerk (team members who help to support you and the other health care providers on your team)

When you need other services to meet your goals and needs, your team may call other providers—like social workers or specialists—to help with your care.